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Unable to install iTunes 12.6 - get error codes 2502 and 2503

My old iTunes was corrupted(?) or something. Wouldn't work - iTunes Media file problems. I uninstalled my old iTunes and now I can't install the newest version of iTunes on my PC running Windows 10. Near the end of the install, I get error cokes 2502 and 2503. The install can't complete and shuts down.


Any suggestions?


Brant

Posted on Aug 11, 2017 8:38 AM

Reply
6 replies

Aug 11, 2017 8:52 AM in response to JBrant2323

Here is Apple's recommendation for error code 2503:


If you can't install or update iTunes for Windows - Apple Support


Here is another useful article from turingtest2:


Troubleshooting issues with iTunes for Windows updates


The general troubleshooting advice when iTunes fails to install properly (and reinstalling or repairing it does not work) is to remove not only iTunes but all related components, reboot, remove the target installation folders and reinstall. See the Removing and reinstalling iTunes and other software components section in the above article for the complete procedure.

Unable to install iTunes 12.6 - get error codes 2502 and 2503

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